About Us
Inter Continental Alliance Co., LTD
we provide one-stop solutions including GENUINE & OEM parts supply, equipment customization, and world-wide shipping services.
Ready to help you
Why Choose Us
Factory-Direct Pricing
As a direct export channel for XCMG, we offer competitive prices without middleman markups.
Quality Assurance
Every machine is inspected and tested to meet international standards, with full factory warranties available.
Global Shipping Expertise
We handle complex international logistics, from port loading to destination clearance, saving you time and hassle.
Tailored Support
Our bilingual team provides 24/7 technical consultation, spare parts sourcing, and after-sales service to minimize your downtime.
Shipping & Logistics
We offer FOB, CIF, CNF, and DDP terms. Our logistics team cooperates with major shipping lines (COSCO, MSC, Maersk) to secure competitive freight rates.
Usually 15–30 days after deposit confirmation, depending on model and stock.
Export customs clearance
Heavy-lift loading supervision
Marine insurance
Destination port clearance guidance
We proudly serve
Our Customers / Markets
EPC Project Owners & Contractors
Construction contractors and EPC project owners across Southeast Asia, the Middle East, Africa, South America, and Europe
Equipment Rental Companies
Equipment rental companies looking to expand their fleet with high-performance, cost-effective machines
Government agencies and state-owned enterprises
Government agencies and state-owned enterprises undertaking large-scale public works
Distributors & Dealers
Distributors and dealers seeking a reliable long-term supply partner for XCMG products
Frequently Asked Questions
What are your payment terms?
We typically accept T/T (Telegraphic Transfer) and L/C (Letter of Credit) .
- For new customers: 30% deposit + 70% balance before shipment (or against copy of B/L).
- For long-term partners: flexible terms negotiable.
We also support third-party inspection before payment to ensure your confidence.
What is your warranty policy?
12 months (or 2,000 operating hours, whichever comes first) factory warranty for new machines.
Warranty starts from the date of Bill of Lading. Consumable parts (tires, filters, buckets) are not covered.
What after-sales support do you offer?
- Online technical support 24/7 (video calls, diagnostic guidance)
- GENUINE & OEM spare parts supply – we stock fast-moving parts and can ship within 3–5 days
- Engineer dispatch – we can send technicians to your site for installation, commissioning, or training (fee applies, negotiable for large orders)
- Detailed operation and maintenance manuals in multiple languages
Can I inspect the machine before shipment?
Absolutely. We welcome:
- Your own inspection team to visit our yard/factory
- Third-party inspection (SGS, BV, TÜV, etc.) – we fully cooperate and cover the initial coordination
- Live video inspection – we can show you the machine running, digging, lifting via real-time video before shipping
How can I get spare parts later?
We maintain a dedicated spare parts warehouse. For common wear parts (filters, belts, seals, hydraulic hoses), we can ship within 3–5 working days via air or express. For major components (engines, pumps, valves), lead time is 7–15 days. We also provide a recommended spare parts list with each machine for your local stock planning.
Training & Documentation
Yes. We supply:
- Operation and maintenance videos in English/Spanish/Arabic/French
- Digital manuals (PDF format)
- Optional on-site training by our engineers (cost shared based on order size)
We also provide full export documentation: Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin, CE/EAC/EPA compliance certificates (where applicable).
Ready to power your next project with reliable XCMG equipment?
Contact us today for a personalized quote, detailed specifications, or a virtual factory tour. Let us help you find the right machine at the right price—delivered to your site, on time.
